The myFindex Portal (“the Portal”) is a tool used by Findex Group Limited ABN 40 128 588 714 and its affiliated entities, including its related bodies corporate (“our/us/we”) to facilitate the movement of information/documentation and communications between us and you, our clients, and your professional advisers.
These Terms and Conditions of Use shall apply to your access to and use of the Portal.
In using the Portal, you agree to be bound by these Terms and Conditions of Use.
If you are a Findex client, professional services provided by us to you shall continue to be governed separately under the relevant Client Services Agreement and Terms of Business between us and you.
We may need to change or amend these Terms and Conditions of Use from time to time. We will provide notification if any changes are made to these Terms and Conditions on the Portal. If you do not agree with these changes, you can cancel your access to the Portal by informing us. If you do not cancel your access, your continued use of the Portal following such notification will represent an agreement by you to be bound by the Terms and Conditions of Use as amended.
You acknowledge and agree as follows:
You will not use or otherwise engage in any conduct in any way related to the Portal for any unlawful, illegal, malicious or improper purpose or to conduct or promote anything that is illegal or otherwise breaches any law;
You will not use or otherwise engage in any conduct in any way related to the Portal which in any way interferes with its availability for other users or otherwise interferes with its proper operation;
You will not introduce or expose the Portal to any viruses, worms, trojans or other malicious computer programs, and you will ensure you have sufficient protection in place to protect against this;
You will not copy, reproduce, or reverse engineer or otherwise gain unauthorised access to any source code in relation to the Portal;
You are responsible for the protection and confidentiality of any password or User ID that may be issued to you (User Details), and for all access to and use of the Portal, via your User Details;
You will not reveal (or cause to be revealed through any act or omission) your User Details to any other person or let any other person use your User Details. You must immediately notify us on becoming aware that User Details are lost or becomes known to any other person;
There will be occasions the Portal, or the Portal’s functionality, will be interrupted (sometimes for maintenance, and sometimes for reasons outside of our control). Accordingly, we cannot promise the Portal will be uninterrupted, error free, or available at all times.
Whilst either party may take steps to ensure reasonable security measures are in place, you acknowledge that electronically transmitted information cannot be guaranteed to be secure or virus or error free and consequently such information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete or otherwise be adversely affected or unsafe to use;
Satisfactory access to the Portal depends upon the suitability of your computer, hardware, software, modem and similar, including connection to the internet and all associated telephone lines and telecommunications services, which are your responsibility;
You agree any personal information provided by you to us or posted or sent to or via the Portal will be handled in accordance with Findex’s Privacy Policy: findex.com.au/disclaimers/privacy-policy (for Australia) and findex.co.nz/disclaimers/privacy-policy (for New Zealand).
We may, acting reasonably and to protect our interest, your interest, or the interests or security of the Portal, refuse, suspend, or terminate the supply of or access to the Portal to any person or entity.
You are responsible for your use of the Portal.
Version 1 13 June 2024
© Findex Group Limited 2025. All rights reserved.
Find an office