Running a medical practice requires not only clinical excellence but a strong, engaged and motivated workforce. Recognition programs, whether that be entertainment, gifts, or wellbeing initiatives, can materially improve staff morale, retention and organisational culture. However, the tax implications, especially Fringe Benefits Tax (FBT), can be complex. This expanded guide provides a more detailed, technically accurate overview for medical practice owners.
Healthcare workplaces are uniquely high-pressure environments. Staff are expected to operate under sustained cognitive and emotional load, often with limited breaks and high patient flow. Effective reward and recognition programs help:
Improve job satisfaction and engagement.
Reduce burnout and turnover, which are costly in healthcare.
Build team cohesion and collaboration.
Enhance the practice’s reputation as an employer.
Strong culture directly correlates with better patient outcomes, fewer complaints, and higher operational efficiency.
Medical practices commonly consider the following categories:
End‑of‑year functions
Milestone celebrations (practice anniversary, accreditation success, etc.)
Informal team lunches
Gift cards and vouchers are generally considered a “property fringe benefit” or “expense payment fringe benefit”, depending on structure. They can often fall under minor benefits exemption if they are < $300 and infrequent.
Activities such as escape rooms, workshops, and group activities are generally considered entertainment unless the activity is strictly training-related.
These benefits may include yoga classes, gym memberships (usually taxable except in very specific exemptions) or tickets to entertainment venues (always entertainment).
Plaques, trophies, and certificates are generally non‑taxable. Monetary awards, vouchers and awarded valuable items are typically subject to FBT unless exempt.
FBT applies when a practice provides non‑cash benefits to employees or their associates. The following technical rules are relevant:
This category includes providing meals, alcohol, restaurant dining or catered events.
FBT applies unless an exemption applies (exemptions include minor benefits or in‑house dining for employees on premises during a workday).
To qualify for a minor benefit examption:
The cost must be < $300 (GST inclusive)
It must be infrequent and irregular
The reasonableness test applies.
Important to note:
A Christmas party for staff off‑premises does not automatically avoid FBT simply because the cost is < $300. The minor benefits exemption applies per benefit, not per event.
Meals provided to employees on business premises on a working day may be exempt from FBT (but not for associates or contractors).
This exemption applies only to meals. It does not apply to entertainment involving alcohol or recreational activities.
If the practice uses the meal entertainment valuation methods, it must apply consistently for the entire FBT year. These rules include:
50/50 split
12‑week register
Actual method
Most small medical practices use the “actual method” by default.
Gift cards are not “entertainment” unless specifically tied to an entertainment venue.
They are typically property fringe benefits and may qualify for the minor benefits exemption.
Expenses that are subject to FBT are generally tax deductible.
Expenses that are exempt (e.g., via minor benefits exemption) are still deductible.
However:
Entertainment expenses provided to employees that are exempt from FBT may still be non‑deductible under income tax rules (s.32‑5 ITAA97) unless they satisfy minor benefits criteria.
Entertainment for clients is always non‑deductible and non‑FBT.
Input tax credits (GST credits) are only available if the expense is subject to FBT.
If the minor benefits exemption is applied, GST credits cannot be claimed.
Practices should retain:
Invoices and receipts
Attendance lists (employees vs associates vs clients)
Purpose of the event
Evidence of cost per head
Policy documents supporting classification decisions
Strong documentation is essential to withstand ATO audit scrutiny.
Effective planning allows practices to minimise tax exposure while delivering meaningful benefits.
In order to use the minor benefits exemption, it is important to remember:
Keep gifts < $300.
Avoid excessive frequency.
Avoid applying to associates where possible.
Host events on‑site during a workday where feasible.
Consider non‑entertainment wellbeing options (e.g. training courses).
Provide non‑entertainment items (books, hampers without alcohol).
Use salary packaging for benefits allowed under the rules.
Avoid gym memberships unless exempt under “workplace health program” (rare in clinics).
Keep separate records for staff vs associates vs client entertainment.
Consider food-only vs alcohol-inclusive events.
A structured rewards program can:
Reduce turnover, improving continuity of care.
Improve practice stability and patient satisfaction.
Enhance recruitment outcomes in a competitive labour market.
Supports accreditation and quality management standards.
Investing in people produces tangible operational and clinical benefits.
Rewarding and recognising staff is a strategic investment in the long‑term success and resilience of a medical practice. Understanding the FBT framework—particularly the minor benefits exemption, meal entertainment rules and record‑keeping requirements—allows practices to create meaningful and tax‑effective programs.
With proper planning and specialist guidance, practice owners can confidently deliver staff benefits while meeting compliance obligations and protecting the financial performance of the practice.
This document contains general information and does not constitute legal or taxation advice. If you need legal or taxation advice, we recommend you speak to a qualified adviser.